Your Privacy

Last Updated: December 16, 2025

Sinsears, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this policy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website, you agree to the practices described in this Privacy Policy.

1) Who We Are

Sinsears, LLC
11041 Hesby St. #106, North Hollywood, CA 91601
Phone: (818) 506-0200
Email: [email protected]

2) Information We Collect

We may collect the following categories of information:

A. Information You Provide

When you place an order, contact us, or interact with the site, you may provide:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Order details and customer support messages

B. Payment Information

Payments are processed by third-party payment processors such as Stripe and PayPal.
We do not store full payment card numbers or sensitive payment authentication data on our servers.

Your payment provider may collect and process:

  • Card details (if paying by card)

  • Billing verification info

  • Transaction and fraud-prevention data

C. Automatically Collected Information (Cookies & Analytics)

When you visit our website, we may automatically collect:

  • IP address (general location data)

  • Device and browser type

  • Pages visited and time spent

  • Referring website and basic usage behavior

This information is collected using cookies and similar technologies.

3) How We Use Your Information

We use collected information to:

  • Process and fulfill orders (including shipping and delivery updates)

  • Provide customer support and respond to inquiries

  • Improve website performance, security, and user experience

  • Prevent fraud, abuse, and unauthorized transactions

  • Send order confirmations and service-related messages

  • Send promotional emails only if you opt in (you can unsubscribe anytime)

4) How We Share Information

We do not sell or rent your personal information to marketers.

We may share limited information only when necessary to operate our business, including:

Service Providers

  • Payment processors (Stripe, PayPal)

  • Shipping carriers and fulfillment partners

  • Website hosting, analytics, and security providers

These providers may access your information only to perform services for us and are expected to protect it.

Legal Requirements

We may disclose information if required to comply with:

  • Applicable laws and regulations

  • Court orders, subpoenas, or legal processes

  • Law enforcement requests

  • Protection of our rights, users, and business operations

5) Cookies & Your Choices

We use cookies to:

  • Keep the website working properly

  • Remember preferences (where applicable)

  • Analyze traffic and site performance

  • Detect and prevent suspicious activity

You can control cookies through your browser settings.
Disabling cookies may affect site functionality (especially checkout and account features).

6) Data Retention

We keep personal information only as long as needed to:

  • Fulfill orders and provide services

  • Maintain business records (e.g., accounting)

  • Resolve disputes and enforce agreements

  • Comply with legal obligations

7) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
That said, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your Rights & Choices

Depending on your location, you may have rights to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information (where legally allowed)

  • Opt out of marketing emails (unsubscribe link is included in emails)

To submit a request, contact us at: [email protected]

9) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

10) Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

11) Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

12) Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Sinsears, LLC
Email: [email protected]
Phone: (818) 506-0200
Address: 11041 Hesby St. #106, North Hollywood, CA 91601