Payment Options

We aim to keep checkout simple, secure, and transparent. Below are the payment methods we accept, how they work, and what you should expect when paying on our website.

Accepted Payment Methods

1) Credit/Debit Cards (via Stripe)

We accept major credit and debit cards through Stripe, a trusted payment processor used worldwide.

Supported cards typically include:

  • Visa

  • Mastercard

  • American Express

  • Discover (where available)

What this means for you:

  • Your card details are processed securely by Stripe.

  • We do not store your full card number on our servers.

  • You’ll receive an order confirmation email after a successful payment.

2) PayPal

You can also pay using PayPal, either with your PayPal balance, linked bank account, or card (depending on your PayPal settings).

What this means for you:

  • You can check out without entering card details on our website.

  • PayPal may offer buyer protection depending on your account and region.

  • You’ll receive an order confirmation email once payment is completed.

Payment Security

We take payment security seriously (because fraud is everyone’s least favorite hobby).

  • All transactions are encrypted and processed through Stripe or PayPal.

  • We do not store sensitive payment information such as full card numbers or CVV codes.

  • If a payment fails, please double-check your billing details, available funds, and bank verification settings.

When Your Card Gets Charged

In most cases, your payment is charged immediately at checkout after you place your order.

If a payment is authorized but not completed, the temporary hold usually drops off automatically depending on your bank (often within a few business days).

Taxes & Currency

  • Prices are shown in the currency displayed at checkout.

  • Any applicable tax (if required) will be shown clearly before you confirm your purchase.

Payment Issues (Common Fixes)

If your payment fails, try these:

  • Confirm your billing address matches your bank’s records

  • Use a different card or switch between Stripe and PayPal

  • Contact your bank (they love blocking “suspicious” purchases)

  • Try again after a few minutes (some banks rate-limit transactions)

Refunds

If you are approved for a refund under our Returns & Refunds Policy, the refund will be issued back to the original payment method used at checkout.

Typical refund timing:

  • Stripe card refunds: usually 5–10 business days (bank-dependent)

  • PayPal refunds: often faster, but still depends on PayPal/bank processing

Contact

If you need help with payment or see an unexpected charge, contact us:

Sinsears, LLC
Email: [email protected]
Phone: (818) 506-0200
Address: 11041 Hesby St. #106, North Hollywood, CA 91601